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06 April 2011 @ 12:38 am
Discussion with IT earlier today --

Me: Guys, there is something weird happening with your email system, people are trying to send me things and they are not coming through. Some are bouncing, some are just never being delivered.

Them: No, it's fine. They probably just typed your name in wrongly.

Me: No, because some of them have been later forwarded to this address again, or sent to my private email, and I've been able to check they were right.

Them: No, our system is perfect. There is a problem at the user end. You have a weird first name, they probably just fixed it when they forwarded so they didn't look dumb.

[Just now]

*Sends self email at work as a CC of email to workmate*

*Both emails return, saying that neither of us exist*

*Sends work IT an email from home email pointing out that I DO know how to spell my own name*

*Email returns saying that work IT Dept does not exist*

There is an incisive meta comment in that last part, but I am too exhausted to appreciate it. On the up side, I now have proof positive that their system is not perfect. Thank you for listening to this winge, I now do not have to scream.
Lapin Agilelapin_agile on April 5th, 2011 02:45 pm (UTC)

blamebramptonblamebrampton on April 5th, 2011 03:05 pm (UTC)
You are right to laugh! Or, indeed, cackle ;-)

Seriously ... it's bad enough that I am still reading page proofs at 1am thanks to other people's madness (which, I admit, I should have predicted), but now I have to get up early to be in before my early staff are so I can tell them what I was going to email. *Weeps!*
(Deleted comment)
blamebramptonblamebrampton on April 5th, 2011 03:10 pm (UTC)
Don't even joke about it -- I would not it put it past the buggers!
Nennenenne on April 5th, 2011 03:17 pm (UTC)
I been laughing non-stop now for five minutes. I am not joking. I have had so much trouble with IT-solutions the last few weeks myself and I really needed this!

I will have to copy your post and show it to some RL friends. I hope you don't mind. This is just hilarious.

Edited at 2011-04-05 03:19 pm (UTC)
Corinnaelissande on April 5th, 2011 03:17 pm (UTC)
I've always suspected that IT departments are imaginary. We've imagined them so that we can add extra stress to our daily lives and the resultant adrenalin makes us work harder, stay later and get there earlier. It's obviously working...
Meredythmeredyth_13 on April 5th, 2011 03:43 pm (UTC)
Have you tried turning your IT Department off and then on again?


But don't deny yourself a good scream, because holding it in isn't good for your health.

♥ you
Sometimes You Get Marshmallows: marshmallowsflorahart on April 5th, 2011 03:49 pm (UTC)
I think you should print out all this nonsense and fax it to them.


also: ahahahahahahahahaha
Vaysh Swiftstormvaysh on April 5th, 2011 04:22 pm (UTC)
I do wonder how to correct your first name if it ever crossed my mind to correct other's people's return email addresses. *ponders*
shadowclubshadowclub on April 5th, 2011 06:55 pm (UTC)
A classic computer IT fail...

Susanlil_shepherd on April 5th, 2011 07:09 pm (UTC)
Oh lawd, this takes me back...

Have they set storage limits on inboxes? A friend of mine was complaining about the idiocy of his computer department on this recently.
κάτι τρέχει στα γύφτικα_inbetween_ on April 5th, 2011 07:16 pm (UTC)
I always knew you didn't exist.
ladyjanevaladyjaneva on April 5th, 2011 08:36 pm (UTC)
Oh don't you just want to hit them?!

Can you at least tell them that in person tomorrow, so that you can hopefully see them cringe in embarassement? They deserve to be ridiculed a bit...
Azure Jane Lunaticazurelunatic on April 5th, 2011 09:35 pm (UTC)
Oh dear. Oh, dear.

I think it's time to start faxing.
being_here: Burn the worldbeing_here on April 5th, 2011 10:03 pm (UTC)
I would still scream. Then start stabbing people. But that's just the way I roll baby.
Jaeenchanted_jae on April 6th, 2011 02:23 am (UTC)
*giggles* Sorry. But yeah. I'd be beating your non-existent IT dept over the head with that one.
george pushdragonpushdragon on April 6th, 2011 09:29 am (UTC)
Oh honey!

Didn't Kafka write about a lady whose very existence was wiped out, starting with her email address? If he didn't, I'm sure he was just about to.

For what it's worth, I think it's quite probable you exist.

OMG it's full of STARS!: autumnleelastarsky on April 6th, 2011 09:10 pm (UTC)
*Email returns saying that work IT Dept does not exist*

That says it all, really. :D
mrsquizzical: driving lessons rupert*huh?*mrsquizzical on April 7th, 2011 12:28 am (UTC)
blargh! what a pita!
Kittykitty_fic on April 11th, 2011 05:14 pm (UTC)
So, I'm curious now! What did they say to that!? O_o